Cultural Competency for Healthcare Professionals

Partner: Cook Ross, Inc.
Provide Culturally Competent Care
Increase Staff Awareness of the Unique Needs of Diverse Patients


The United States census predicts that between 2005 and 2050 cultural minorities could account for as much as 90% of the population growth in the U.S. As patient demographics shift, healthcare workers need to develop new ways of providing patient-centered care with increased cultural sensitivity. Cultural Competency for Healthcare Professionals increases awareness of the unique needs of diverse patients and shows healthcare professionals how to best meet these needs by providing culturally appropriate care. The course prepares healthcare staff to handle the demographic breadth of patients in the United States and makes a legal, business, and clinical care case for providing culturally competent healthcare.

Impact:
Improve Quality of Care
  • Identify impact of cultural issues on medical decision-making
  • Limit inadvertent bias in diagnosis and treatment
Increase Patient Satisfaction
  • Effectively communicate with people of other cultures
  • Understand cultural issues that may affect a clinical encounter
  • Recognize social barriers to healthcare
Increase Staff Effectiveness
  • Standardize training for new hires and existing personnel
  • Understand different cultures’ values toward healthcare
Features:
  • Provides legal, business and clinical care case for culturally competent care
  • Real life examples that show conflicting values regarding care
  • Demonstrates different medical models within various cultures
  • Links to news articles regarding cultural competence

Product ID: 01t30000001PKpc


Next Steps
Forward to a colleague
 



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